(4.8) Overall Rating
Reviews
Jovial Stove Shop Customer Reviews
Licensed and Insured | Over 40 Years of Experience
Licensed and Insured
Over 40 Years of ExperienceHonor Manufacturers' Warranties
Here's what our satisfied customers are saying...
Kristen F
REPLY FROM THE BUSINESS
thank you very much Kristen and John.....it was a pleasure helping you with your fireplace.....you made the install that much easier knowing exactly what you wanted.....heres to years of warmth and enjoyment.....I truly appreciate the confidence you had in me
Darlene
Jovial was very accommodating with our timeline. Joe was patient and incredibly informative. His son and workers were great, personable and always arrived early. The fireplace is beautiful and the chase looks like it’s always been there.
Sara M
Brilliant team, great communication, right to the point, shows up on time and takes extra care to not damage anything. I have a second project coming up and wouldn't think of going anywhere else. From start to finish I would highly recommend them.
Alex D
Great experience working with Joe. Very responsive and did a fantastic job with the overall. Thank you
Pat K
It was a pleasure working with Joe and his team. They did a wonderful job repairing my leaking chimney. They were professional and courteous, really went the extra mile. I can’t recommend highly enough!
Tom D
Had my fireplace converted to gas. They were very professional clean and did an extraordinary job restoring our stone back to the original look. Even nicer than it was.
Mary R
I am very happy with the entire process. Some stores will not do repairs, but Jovial did at a fair price with excellent workmanship. We have a terrific wood burning stove that is 20+ years old, and the stovepipe was falling apart. We made an appointment for an estimate, and the owner showed up (which is a rarity these days for many estimates such as doors and windows). The estimate was fair, and even though my husband had wanted to do the replacement pipe himself, I just wasn't comfortable. Joe measured all the proper clearances, showed the difference between the pipe to be used and the ones from the home improvement stores, and set a time for the work to be done. He followed up via regular mail, since our phone tends to act up! Installation went as planned, no hidden surprises. Another Joe, the installation guy, was careful, neat, and brought everything he needed. We have been using it and it is good as new! If the stove itself eventually needs to be replaced, I will not hesitate to go to Jovial for that, too. Thanks, guys!
Denise R
From day 1 extremely knowledgeable. Helped us find exactly what we wanted and it is beautiful. Old school customer service where they returned your calls and answered all concerns. Installation was a breeze and came back immediately to fix a concern. I highly recommend this company. Top notch professionals.
David H
Jovial provided us with a beautiful, absolutely real looking fireplace product that they normally do not carry. They went out of their way to accommodate us. The installation,, knowledge and service was second to none. Always timely, pleasant, curtious and caring, we now look forward to years of enjoyment.
william m
The guys from Jovial did a really great job replacing our old masonry chimney with a brand new brick chimney and also Installed a brand new wood burning stove in our living room. They were very knowledgeable and courteous and we are very pleased with the way everything turned out. We would definitely recommend them !
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Joe, Joey and Rob did a fantastic job on our new fireplace. From repairs to the chase and chimney pipe, to installing new oil burner chimney, to designing a mantle, to the install of the fireplace and stone it was clear they knew what they were doing and care about their work. Very communicative during the entire process and very helpful in making selections that would work best for our project. As a family-owned business they give the personal touch to all they do.